Privacy Policy

Privacy Policy

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data for the following reasons:

Where we need to perform the membership contract, we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Our marketing practices
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Promotional offers from us
We may use your identity, contact, technical, usage, profile and marketing, and communications data to form a view on what we think you may want or need or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased membership services from us, and you have not opted out of receiving that marketing.

Third-party marketing
We will never sell your personal details to third parties for marketing purposes. Third parties do help / assist us with our marketing services but are not permitted to use your personal data for any other purpose other than to help us serve you better.

Opting out
You can ask us to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences OR by following the opt-out links on any marketing message sent to you.

Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the dietdoctor.com website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Change of purpose
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you, and we will explain the legal basis which allows us to do so or request your consent.

Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.

Disclosures of your personal data
We may need third parties to help us provide services to you. Although we always strive to ensure that any access to your personal data by these third-party service providers is blocked, for some processes, we may not be able to do so without affecting the services that we need to deliver to you. Your personal data may therefore be shared if we are not able to block such access. 

We may also need to disclose your personal data to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes in accordance with our instructions.